Betting Entertainment Tools

Widgets Demo

Widget Errors

There are some errors that might occur while adding widgets to a page.

Most errors can be fixed by going through Getting Started Guide and by checking errors in browser developer tools (Chrome, Firefox).

In addition you can contact our support team.

If you don't see anything on the page then one of this scenarios might have happened:

  • widgetloader script is missing,
  • wrong client id,
  • wrong widget element in script,
  • unrecognized widget (widget name is not correct).
There is a silent property available in widgets. By setting it to true widget error won't display. This will prevent end customer from having a bad user experience. For debugging purposes this property should be set to false.

Example

SIR('addWidget', '<widget-container>', '<widget-name>', {
    ...widgetProps,
    silent: true,
});
Custom handling of error

If you wish to display widget in a tab and do not wish to display that tab on error, use onTrack widget property to check for error in data_change event.

You can find more information for onTrack parameter here..

Check code example here.

In other cases you will see an error as icon. Here are the examples:

No Config

No matches

If you see Something went wrong... error there is probably a hint in console of what the issue is. This kind of errors can be linked to missing or wrong matchId, seasonId, tournamentId,... or some other required widget parameter.

No Statistics

No statistics

No statistics available or No data available happens because match has not yet started or simply because at the moment, there is no data to display.

No License

No license

For errors about licensing please read the Licensing page.

Error

No error

In case of such error please contact our support and provide a feedback of the issue.